Skilled, solutions-focused IT professional with expertise in DevOps, technical support, and system architecture. Over 20 years of experience providing application and infrastructure security to numerous advanced companies. Possessing broad range of skills and knowledge to lead technical, complex operations, recommend and implement improvements / solutions, and manage IT projects from planning to delivery.
Expert IT Product Manager with more than 15 years driving company growth and staff productivity, as well as establishing rapport with cross-functional teams. Excel at engineering / architecture environments, employing Scaled Agile Framework / agile methodologies, various tools / technologies, and procedures. Capable of operating in dynamic, high pressure environments requiring sharp attention to detail and problem-solving skills.
Track record of excellence in development of IT system, service products, and software / apps, and repeated success in analysis of customer feedback and technical inputs to create beneficial roadmaps for IT service offerings. Well prepared to learn new technologies and methods to benefit diverse enterprises. Completed numerous certifications and trainings from Linux Academy and Scrum Alliance.
Implemented continuous integration (CI) and continuous deployment (CD) tools within AWS. Developed and deployed key solutions through infrastructure-as-code and GitOps principles. Planned and established complex paradigms of application deployments together with technical specialists, such as architecture and customer facing teams. Supported cybersecurity digital forensics and incident response (DFIR) operations, executing solutions for increased security postures.
Partnered with IT and development staff in implementation and roll-out of advanced Scaled Agile Framework (SAFe). Identified business requirements, determined roadmaps / priorities, and formulated strategies for minimum viable product (MVP) feature sets in collaboration with C-level executive and stakeholders. Conceptualized, designed, and set up IT service product catalogs for internal system administration personnel. Streamlined work efforts and improved operations by establishing valuable platforms, applications, and workflows. Coordinated migration of application stacks to RedHat Openstack. Spearheaded a full search and auditing system that enabled compliance-controlled data management.
Increased system / operation output ten-fold by transforming image processing infrastructure. Enhanced COTS distributed processing scheduling and classified workflows. Boosted productivity by engineering IT systems that modify prior web-based image processing platform to offline batch processing. Served as Tier 4 technical support for Linux systems.
Directed System Analysts and Project Managers throughout IT operations. Provided technical support and key recommendations for a variety of infrastructure and directory services, databases, computer systems, and applications; improved networks and structures. Created and delivered detailed weekly reports to clients / partners. Prepared scope of works (SOWs) and collaborated with pre-sales engagements. Designed and launched monitoring and reporting technologies for high-performance computing (HPC) data centers containing 10 to 6,500 Linux servers and more than two petabytes of storage. Strengthened enterprise connectivity between dozens of remote sites and data centers with Gigabit Ethernet (GigE) and 10 Gigabit Ethernet (10GbE) networks. Analyzed and monitored systems, servers, and apps with the use of numerous open source tools. Arranged and managed team schedules.
Managed technology aspects for diverse small enterprises. Installed and administered Windows and Linux servers. Devised and implemented backup plans across various operating systems. Set up and maintained VPN networks for five branch offices, facilitating directory, email, file / print, and remote desktop services. Established and kept up several point of sale (POS) systems.
Served as principal developer of financial forecasting and graphing app. Utilized MS Visual C++ and other tools / techniques. Assisted development teams. Created and delivered status reports to product management staff every two weeks. Maintained internet server software and MS SQL database, providing real-time, accurate financial market data to clients. Deployed systems and technologies as needed.
I have a strong passion for (information) security and learning. At any given time, you'll find me take two (at most three :-)) concurrent online courses. Away from computer and internet, I enjoy being outdoors and fishing. Most recently I have been practicing my fly fishing using my own hand-tied lures.